Traveling Help

Security deposits

Find out how PropertyStays manages security deposits, when a host can make a claim, and how a deposit is collected

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Pricing and fees

Learn more about what’s included in the price of a reservation, how that price is determined, and how you can pay for it. Find out what happens if a reservation is canceled, and if your reservation is refundable

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Paying for your reservation

Learn how to pay, when you’re charged, and how to fix payment issues

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