Your payout status

ProperyStays typically releases your payout about 24 hours after your guest’s scheduled check-in time. The time it takes for the funds to arrive in your account depends on your payout method.

If your guest is staying for 28 or more nights, payouts for that reservation are released monthly.

If you're a new host, we may hold your payouts for 30 days after your first reservation is confirmed. If your first reservation is more than 30 days away, your payout will be released 24 hours after your guest's scheduled check-in. This will apply to any payouts scheduled to be released during those 30 days.

Check your payout status

Once we’ve sent your payout, a “Payout” line item will appear for that reservation.

To check the status of your payout, visit your transaction history.

If you have a minimum payout amount set, your payout won’t be released until that amount is met. If you have multiple listings with check-ins on the same day, any funds going to the same payout method will be deposited as a single payout.

Processing time

After ProperyStays releases the payout, it takes some additional time for the money to get to you. The average processing time for each payout method is:

• ACH / Direct deposit: Up to 3 business days
• Bank transfer or international wire: 3–7 business days
• PayPal: Within 1 business day
• Western Union: 1 business day (US Pacific Time)
• Payoneer Prepaid Debit Card: Within 1 business day

Weekend or holiday delays

Many banking systems don't process transactions on weekends or holidays. If your payout from ProperyStays is completed between Friday and Sunday, it might not be processed until the next week.

If you have any questions about processing time after your ProperyStays transaction history shows a payout as completed, contact your payment processor directly.