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Canceling a reservation
Learn what to do if you or your host needs to cancel. Find out what the different cancellation policies are, and whether you can get a refund. I need to cancel
Learn moreChanging a reservation
Find out when and how you can change, cancel, or get refunded for a reservation
Learn morehost cancelation
Find out what to do if your host cancels your reservation, and how to book a new place
Learn moreLong term reservation
If you rent a place for longer than 30 days, find out what policies apply and what your payment options are
Learn moreTour question
Find answers questions you may have before or during your PropertyStays experience
Learn moreHelp with a trip
Find out what to do if you need to make changes or get help after booking your reservation, or during your trip Booking & reservation status
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