Booking
Traveling Help
Booking & paying
How to request and pay for a reservation. Find answers to questions about payment issues or reservation requests.
Learn moreBooking a tour
See who can attend a ProperyStays tour, what’s included in the reservation, and how to find, book, or cancel a tour
Learn moreBooking a home
Get help booking a trip from start to finish. Learn how reservations requests, cancellations, and refunds work.
Learn moreIdentification & verfication
Find answers to questions about providing ID, verifying your phone number, and completing your profile
Learn more