Booking & paying
Booking
- How do I book a pre-approval or special offer?
- Why can’t I complete my transaction?
- Why was a hold placed on my payment method when I requested to book a reservation?
- How do I submit a reservation request?
- How do I check the status of my reservation as a guest?
- How do I book a place on ProperyStays?
- How do I book a pre-approval or special offer?
- Can I make changes to a pending reservation request?
- What happens if my reservation request is declined or expires?
- Why did the price of my reservation change after I selected dates?
- How do I view and send messages?
- How much time does a host have to respond to my reservation request?
- Why can’t I complete my transaction?
- When am I charged for a reservation?
- Why was a hold placed on my payment method when I requested to book a reservation?
- What should I do if someone asks me to pay outside of the ProperyStays website?
- What is Instant Book?