Finding a place to stays
Getting started
Related articles
Related Topics
- How do I search for a place to stay?
- Can I view a listing before I book?
- How can I search for accessible listings?
- How are price ranges calculated?
- How is the price determined for my reservation?
- How do I search for a place to stay when I travel for work?
- How do I use search filters?
- How does the “Sort by” filter work?
- How do I search for a place to stay when I travel with family?
- What is self check-in?
- How do I manage my list of saved homes?
- How do I know if a listing is available?
- How do I save a favorite home?
- What does the room type of a listing mean?
- How can I tell if a listing is pet-friendly?
- How do I submit a reservation request?
- How do I contact a host before booking a reservation?
- How much time does a host have to respond to my reservation request?
- How do I book a place on ProperyStays?
- What does each reservation status mean?
- How do I check the status of my reservation as a guest?
- What are the requirements to book on ProperyStays?
- Should I book if I have not heard back from the host?
- What should I do if I can’t get in touch with my host?
- How do I view and send messages?
- Why am I getting declined by a reservation that is available?
- Can I message a host without booking a reservation?
Hosts have 24 hours to officially accept or decline reservation requests. You’ll be updated by email about the status of your request. More than half of all reservation requests are accepted within one hour of being received. The vast majority of hosts reply within 12 hours. If a host confirms your request, your payment is processed and collected by ProperyStays in full. If a host declines your request or the request expires, we don’t process your payment.
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