Paying for your reservation

Payment

The total price of a reservation on ProperyStays is based on a few factors. Note that the price is charged in full once a host accepts your reservation request (or if you use Instant Book).

Costs determined by the host:

  • Nightly price: Nightly rate decided by the host
  • Cleaning fee: One-time fee charged by some hosts to cover the cost of cleaning their space
  • Extra guest fees: One-time fee charged by some hosts to cover other costs related to using their space

Costs determined by ProperyStays:

  • ProperyStays service fee: Guest service fee charged for all reservations to help ProperyStays run smoothly and offer 24/7 customer support

Other costs that may be included:

  • Currency exchange fee
  • Value Added Tax (VAT): Tax charged to guests who live in the European Union, Switzerland, Norway, Iceland, South Africa, and Japan (charged as JCT).
  • Local taxes—Any taxes charged based on the location of the host's listing

Note: Security deposits are only charged if the host needs to make a claim.

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