If your guest changes a long-term reservation with less than 30 days notice, you have the option to either enforce or waive your cancellation policy.

If you enforce your cancellation policy:

• Your guest is charged for the remaining nights of the original reservation up to 30 nights from the date of the alteration request
• Your cancellation policy is immediately reinstated after the alteration is accepted
• Your calendar will be updated with the new dates

If you waive your cancellation policy:

• Your guest is only charged for the actual nights stayed
• Your cancellation policy is only waived temporarily to allow for the alteration, but it’s not waived for the entire reservation
• Your cancellation policy is immediately reinstated after the alteration is accepted
• Your calendar is updated according to the new dates

If your guest alters the dates of a long-term reservation with more than 30 days notice, you won’t see the option to accept or decline the alteration request since the long-term cancellation policy already covers those 30 nights.