You’ll need your guest’s approval to add a cleaning fee to a confirmed reservation or an active trip. You can do this by sending them a request to change the reservation. Choose the option to Change Reservation, then update the reservation price to include the additional fee.

To submit a change request:

1. Go to Your Reservations on ProperyStays.com.
2. Click Change or Cancel next to the reservation you want to change.
3. Choose Change Reservation.
4. Click Submit Alteration.
5. If the guest accepts your request, the reservation will be updated and they’ll be charged or refunded if necessary. If the request is declined or you don’t receive a response, the reservation will stay the same.