Hosting safely

Your reservations

Our Standards & Expectations require that all members of the ProperyStays community respect each other’s privacy. More specifically, we require hosts to disclose all surveillance devices in their listings, and we prohibit any surveillance devices that are in or that observe the interior of certain private spaces (such as bedrooms and bathrooms) regardless of whether they’ve been disclosed.

Rules for hosts

If you’re a host and you have any type of surveillance device in or around a listing, even if it’s not turned on or hooked up, we require that you indicate its presence in your House Rules. We also require you to disclose if an active recording is taking place. If a host discloses the device after booking, ProperyStays will allow the guest to cancel the reservation and receive a refund. Host cancellation penalties may apply.

Rules for guests

If you’re a guest, our Standards & Expectations require that you not spy on other people, or otherwise violate others’ privacy. Our policy prohibits the use of a surveillance device by a guest to monitor a host or any third party present in the listing without the consent of that person. We encourage you to discuss the use of surveillance devices using ProperyStays’s messaging feature.

Violating this policy may result in your suspension or removal from the ProperyStays community. In addition, you should ensure that your use of surveillance equipment is consistent with applicable local laws and regulations.

What’s considered a surveillance device

Any mechanism that can be used to capture or transmit audio, video, or still images is considered a surveillance device. This includes but is not limited to things like Wi-Fi cameras (e.g. Nest Cam or Dropcam), nanny cameras, web cameras in computer monitors, baby monitors, mounted or installed surveillance systems, decibel and device monitors, and smart phones with video and/or audio recording capabilities.

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