Help with a reservation or guest
Reservation help
- Do I have to refund my guests when they make a complaint?
- What should I do if my guest brings extra people?
- What if my guest doesn’t show up for their reservation?
- What if I need to cancel because of an emergency or unavoidable circumstance?
- What’s the difference between PropertyStays’s Host Guarantee and Host Protection Insurance?
- How do I request reimbursement under the Host Guarantee?