If you need to make a change to a confirmed reservation, you can submit a change request to your host.
To change your reservation:
- In the ProperyStays app, go to Trips and choose your trip
- Tap Your home reservation. If you’re already on your trip, you may need to click your check-in date.
- Scroll down and choose Change reservation
- Change the dates of your stay or the number of guests
- Tap Submit alteration
- If the host accepts your request, your reservation will be updated and you’ll be charged or refunded if necessary. If the request is declined or you don’t receive a response, your reservation will stay the same.
There are a couple of other things to know about submitting change requests:
- If your reservation has already ended, you won’t be able to change it.
- If you want to update the details of your change request, you’ll have to repeat the steps above, remove your request, then submit a new one.
- If the host altered their pricing for the added dates before you requested the change, your new reservation will reflect this pricing, unless you booked a Special Offer.
- If your reservation qualified for a weekly or monthly price discount, changing the reservation dates may affect whether or not you’re still eligible for the discounted rate.