If a reservation is for 28 nights or more, the long-term cancellation policy applies. If a guest changes or cancels a long-term reservation:

• Their first payment is non-refundable.
• If they cancel after the trip has started, the remaining nights in their reservation are non-refundable. If they have more than 30 nights left in their reservation, only the next 30 nights are non-refundable.
• Their host can choose to give them an additional refund.

Host approvals

If a guest wants to change their reservation, their host may need to approve the change. Guests can follow these instructions to change their long-term reservation.

The host will need to approve a change if:

• It’s before the trip, but less than 30 days before the check-in date
• The trip has started, but it’s less than 30 days before the checkout date
• The guest is changing the check-in date, or extending the reservation

The change will happen automatically if:

• It’s 30 days or more before the check-in date
• The trip has started, but it’s 30 days or more before the checkout date