Once a trip or experience is confirmed
If you have an accepted reservation or confirmed experience, you can call or email the host, or message them on the site or mobile app to communicate about your trip.
You can find the host’s email and phone number in the message thread for your trip, where you can also send the host a message.
After a trip or experience
After a trip, you can send a message to your host in your Inbox if you have anything you need to follow up with them about.
If you have any issues that you need to resolve, you can work through payment issues in the Resolution Center on the site.