Help with a trip

Your trips

To find a reservation in your account:

  1. In the ProperyStays app, go to Trips
  2. If you’re already on your trip, or have multiple reservations booked during your trip, you may need to choose a different date
  3. Tap Your home reservation to get your reservation details

Note: Make sure you’re logged into the same PropertyStays account you used to book the reservation. If you booked it using a friend’s or family member’s account, log into their account first.

If you still can’t find your reservation, get help.

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