All pricing information is included when you book a reservation using PropertyStays. After paying, there are a few situations where you may owe more money.
Know when to pay more
You may owe more money if:
- You change your reservation — for example, you need to add another guest
- Your host makes a claim on your security deposit
- Your host require taxes to be paid at check-in—this needs to be clearly stated on the listing prior to booking
If a host asks you for more money than what you paid on the site and the extra charge wasn’t stated in the listing or in the message thread, you can dispute the charges in the Resolution Center. Never pay a host directly for these charges.
How to pay after booking the reservation
If you need to pay the host more money, use the Resolution Center on the site. You should keep all payment transactions on PropertyStays because PropertyStays can’t help with any issues related to off-site or cash payments.